The collection of your personal data can only be carried out with your consent and exclusively concerns the process of completing the purposes of this website and this online store. The registration of the new user (Customer) in the epipla-thrakis.gr online store is necessary for placing any product order and for this reason a profile is created for each user, which is necessary for the processing and completion of the order.
During the registration of the new user, the following information is collected: Name, Surname, company name, Activity, Address, Postal Code, City-Region, Country, Telephone, Fax , E- mail address . The online store epipla-thrakis.gr keeps the personal data as long as the Customer is active, and in case of inactivity and non-transaction with our store, they are kept for a period of 3 years.
epipla-thrakis.gr does not disclose to any third party any personal data of its customers/users of its website without their prior express consent. epipla-thrakis.gr will disclose a Customer's email address or other personal data for advertising or other promotion and/or communication purposes on Facebook and Google only after their express consent. epipla-thrakis.gr declares that during the period of keeping said data/personal data, it uses them lawfully, taking the necessary security measures and maintaining their confidentiality. In particular, we take all appropriate and appropriate organizational and technical measures for the security of the data and their protection against accidental or unlawful destruction, accidental loss, alteration, prohibited dissemination or access and any other form of unlawful processing (privacy and security of the processing of the article 10 L.2472/1997) We use the latest security protocols (SSL- secure ).
epipla-thrakis.gr takes all appropriate measures to ensure the privacy of user/customer communications and transmitted information and data. However, epipla-thrakis.gr does not guarantee the security of data transmitted through networks to the extent that their protection is not achieved by taking appropriate security measures imposed by law and any relevant direct, indirect, positive, depository, material or non-damage that the user may have suffered from accessing the internet. Whenever you choose either through the online ordering process or through the phone ordering process to let us know your email address and/or your mobile phone number, you are choosing at the same time for us to provide and keep your personal data. epipla-thrakis.gr will never use your personal data for purposes other than those mentioned in this text.
For epipla-thrakis.gr, your personal data is absolutely respected and we want it to work exclusively for your benefit and with respect for your individuality and your freedom of choice. Each user has the right to submit a request for access, correction or deletion of personal data or to limit the processing concerning the data subject as well as the right to object to the processing and to complain to a supervisory authority (in accordance with the definitions of articles 13 to 20 of Regulation 679/2016 GDPR). You can also request the portability (in accordance with the possibility given to you by Regulation 2016/679 GDPR) or the permanent deletion of your personal data.
PERSONAL DATA PROTECTION
You can see how we use your data in the Personal Data Protection Statement. The use of the www.epiplathrakis.com website and its services by the visitor/user assumes the unreserved agreement with the terms stated therein.
WHAT PERSONAL DETAILS SHOULD I PROVIDE DURING MY ORDER?
In order to carry out any transaction through the online store www.epiplathrakis.com and to place orders for the company's products, the customer will be asked to provide some personal information. When placing the order, the full name, shipping address of of products, the billing address of the order (if it is different from the shipping address). The invoicing information (in case payment by invoice has been selected), a contact telephone number, your electronic address (e- mail ) and in in cases where the payment is made by credit card, the number, the card's expiry date and the three-digit security code. has undertaken the routing of cards.
WHY SHOULD I GIVE MY PERSONAL DETAILS?
Thrace Furniture uses the information you give us during the online submission of the form, in order to contact you regarding (I) the delivery of the order to your place, (II) for confirmation and identification of the customer in any necessary case , (III) for new or alternative products offered by www.epiplathrakis.com, (IV) special offers of www.epiplathrakis.com, (V) offers and news of the company (VI) receiving gifts after a competition draw. the ability to choose whether or not you want to receive such communications from www.epiplathrakis.com by sending your request via e - mail to firstname.lastname@example.org The registration of your personal data on your part means that you consent to this data to be used by the employees of the Thrace Furniture company for the reasons mentioned above. It requires its employees and the maintainers of its website a provide its users/customers with the level of security mentioned in this Personal Data Protection Statement. In no other case can Epipla Thrakis and the online store www.epiplathrakis.com share your personal information with others without your prior consent , unless this is required through legal channels. Please note that under certain conditions, the collection, use and disclosure of your personal data collected online ( online ) without your prior consent (for example in the case of a court order).
Yes, we use some cookies with the main purpose of making www.epiplathrakis.com more functional and friendly to our users.
What Kinds of Cookies Do We Use?
Our Company uses "temporary cookies " for the following purposes:
To automatically recognize you as a registered user after your login or to browse secure subpages .
For your automatic recognition when making purchases and which are necessary for the normal operation of the "electronic shopping cart" application
Furthermore, we use "persistent cookies " for the following purposes:
To improve the performance of our website. To personalize your interface and the personalization of the operation of our website.
To provide online content corresponding to your choices and interests For the "Remember me" function
What Kinds of Cookies do we not use?
Data identifying the user's terminal equipment and internet protocol address.
Navigation data within the website. Product/service preference information.
The SSL protocol ( Secure Sockets Layer ), is today the global standard on the internet for certifying websites to web users and for encrypting data between web users and web servers servers ). An encrypted SSL communication requires that all information sent between a client and a server be encrypted by the sending software and decrypted by the receiving software, thus protecting personal information in transit. Additionally, all information which are sent with the SSL protocol, are protected by a mechanism that automatically checks if the data has been changed in transit. In addition, personal security is the password you give when you become a member of www.epiplathrakis.com In order for us to present any of your personal information we must first give the user name and password . For this reason, you must keep these details well so that they do not risk falling into the hands of third parties. We also advise you to create passwords using symbols along with alphanumeric characters. Finally, let us remind you that credit card information was not provided are stored in the company's storage media during the transaction but are registered directly in a secure environment of the cooperating company that has undertaken the routing of the cards. All transactions you carry out through www.epiplathrakis.com are governed by International and European law, which regulates issues related to electronic commerce as well as by the Consumer Protection Law (L. 2251/1994), which regulates issues related to with distance sales.
5. TRADING ITEMS - AVAILABILITY - CHARACTERISTICS
The products available for sale, their available stock (in some cases telephone contact is needed), their characteristics and prices, are located at www.epiplathrakis.com and are accessible to everyone. users can search for more information on each product by clicking on the product icon. Thrace Furniture guarantees to inform customers about the availability or non-availability of products, but bears no responsibility for their availability. Thrace Furniture pays daily all possible efforts so as to provide all the required information for each product (technical characteristics, prices, etc.). The company may cancel any order in case of unavailability or removal of the item after informing the supplier. However , in order to limit any errors, we would advise you before any o completing your purchase, contact us in cases where the prices or any other product characteristic is beyond the usual and reasonable. The prices listed in the relevant catalogs under each product include VAT (24%). The online store www.epiplathrakis .com of the company Brothers Citizens EE reserves the right to adjust the prices without being obliged to inform the consumer public.
6. ORDERING PRODUCTS AND CONSUMER PROTECTION
Orders through the online store www.epiplathrakis.com constitute the conclusion of a distance sales contract, which are governed by the legislative framework of Law 2251/1994 (as it currently applies) and the amendments referred to in PD 131/2003 (Government Gazette A' 116/16.05.2003) as well as the adaptation of Greek legislation to Directive 2011/83/EU of the European Parliament and of the Council of 25 October 2011, regarding consumer rights, the amendment of Directive 93/13/EEC of the Council and Directive 1999/44/EC of the European Parliament and of the Council and the repeal of Directive 85/577/EEC of the Council and Directive 97/7/EC of the European Parliament and of the Council, the which was published in the Official Journal of the European Union, with number L 304 of 22.11.2011 as it entered into force from 13/06/2014. The user has the right to enter into a valid order via the electronic of the store, as long as he is legally competent in compliance with the provisions of the Greek Civil Code (as long as he has reached the age of eighteen and is not legally bound to enter into a sales contract). Orders can also be placed by legal representatives of legal entities. The Furniture Thrakis reserves the right to claim a refund from the supervisor or guardian of any orders made by legally incompetent persons.
Add to Cart and Add to Favorites.
To continue shopping, select from the central categories the one that contains the next item you are looking for and add it to your cart. When you have finished adding products, press the "Cart" button on the top right of your screen. To to be able to order it is not necessary to be a member of www.epiplathrakis.com but we would advise you to become a member of www.epiplathrakis.com as it will make the whole process much easier in any future use of the online store. Fill in the form e - your email & the password you stated during your registration and log in to the member's area. If you are not a member, press the "Login | Registration" button in the upper right part of the online store. Fill in the new member registration form with an active email account. e - mail that you will declare must exist because all our communication will be done through the e - mail that you have declared during your registration. Even in the If you do not become a member, you will be asked for personal information such as: invoicing and order shipping address, e - mail , contact phone number, information necessary for the conclusion and completion of the contract between the two parties.
Order Process The order is completed in 3 steps:
You add the products of your choice to the "Shopping Cart" You fill in the required information on the order completion page (Checkout) You receive a confirmation email for your order
7.3 CONFIRMATION - UPDATE OF ORDER
The consumer through the website is informed by the company before the completion of his order about the essential characteristics of the product, the price, the quantity, the transport costs, the method of payment and the method of delivery. By sending the order form, the consumer receives an electronic copy of the order in electronic address (e - mail ) that he has declared when registering his order, which includes the detailed description of the goods of the order and a unique code, with which he will be able to monitor the progress and development of his order (in case is registered).
Upon completion of your order, an automated electronic message (e- mail ) is sent with all the details of your order that were on the previous page (please check your e - mail - the one you stated during registration)
8. SHIPPING OF THE PRODUCTS Products
are delivered only within the physical boundaries of Greece through the cooperating transport company- courier (and its partners) or through the transport company with which the customer / user cooperates (in this case the transport costs are not determined by the company but by the customer/user together with the transport agency of the customer/user's choice).
Shipping costs are calculated according to:
The volume of the products
The weight of the products The address and postal code of the place of destination The location of the supplier of the selected
products Charges are always calculated up to the curb entrance of the declared delivery address. In cases where the place destination is an island, the shipping costs are always calculated up to the headquarters of the transport agency/ courier . The consumer has no obligation to pay if he does not receive the legal document (receipt/invoice and in the case of a triangular sale the shipping slip). At the prices of the shipping costs 24% VAT is included. Please let us know if there are any difficulties accessing your site.
To see the charge for the shipping costs of your order, fill in the shipping information on one of the following pages:
Product page, by clicking on the "Shipping calculation" link "Basket" page - shipping calculation form Order completion page In cases where the transport costs do not appear or appear with a very high charge (e.g. €1200), then we would ask you to contact us on the phone 2532023085 and 6945353821 or via e- mail at email@example.com
9. RETURNS - CHANGES - CANCELLATIONS
The terms and conditions described in this policy apply to all products purchased from the online store www.epiplatharakis.com
When you place your order through the Thracian Furniture online store www.epiplatharakis.com for products that belong to the range of products you have the possibility to cancel your order within the same day that you placed the order.
Transport of returned products
In the event that you wish to return goods due to a change of mind, you will need your receipt, your order form, your order confirmation e- mail and your credit card slip (if you have paid by credit card). For the return of your products you can visit the large exhibition TK 69300 for any information you need, you can contact us by phone at 2532023085 or 6945353821. The products you want to return must be in excellent condition, with closed packaging. You are responsible for the cost of returning the products unless the product falls under warranty due to a manufacturing defect. The customer/user has the option to return the purchased products within 15 days from the moment of receipt.
Refund of the value of returned products
If you meet the conditions for a return, we will refund you the amount corresponding to the value of the goods you are returning, by bank deposit to your account unless you prefer another method of return for which you must inform us in writing. price of the returned products will be made as soon as possible. In any case, it will be made after you inform us in writing about the request to return the products and we accept their return as well as if the products have been delivered to the central warehouses in Kalochori Thessaloniki (the address is mentioned above ).
The warranty is valid from the original date of purchase of the product and if it has been purchased from Thrace Furniture. For the purpose of verifying the date of purchase, it is necessary to keep the purchase receipt, since it is the only proof of the date of purchase. The warranty does not cover damage resulting from poor assembly, misuse or storage, lack of cleanliness or scratches/bumps or any other type of accidents. The warranty does not cover normal wear and tear, products placed outdoors or in a wet environment or non-domestic use, except if mentioned. For your best service, you can contact the company's support department . In any case, it is considered that the check for any damage is carried out within 14 days from the date of receipt. In the event that a problem or damage is reported within 14 days, it is necessary for the consumer to have photos of the products before they are opened their packaging, to determine if these have been caused by the transport company.